Expert Guide: Origin Energy Review and Ratings

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With more than four million customers, the company is one of thelargest retailers in the country, drawing on its size and experience to offer Aussies a wide range of products and services. In this article, Canstar Blue takes a close look at Origin Energy, including what’s on offer and what it might cost you.

Origin Energy Prices

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The following deals show Origin electricity prices in New South Wales, Victoria, Queensland and South Australia. Please click on your state’s tab to see relevant plan pricing.

An Expert’s Guide to Origin Energy

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If you’re wondering what services Origin is offering in your state, look no further than the table below. We summarise what you can expect across each state.

State	Electricity?	Gas?
NSW
VIC
QLD
SA
ACT
WA
TAS

Origin Energy Plans

Like most retailers, Origin Energy made significant changes to its plan line-up in July 2019, due to tough new energy market regulations coming into effect. While many retailers moved away from having various market offers, Origin still provides a variety of plans, each with their own draw cards, which we’ll discuss in detail below.

What you’ll now find from Origin is four main market offers – called the Everyday Rewards Variable, Go Variable and Home Support – most of which hold a percentage off the default tariff respective to the area you’re in. In addition to Origin’s market offers, the retailer also has a basic offer that simply matches theReference PriceorVictorian Default Offer(VDO) depending on where you live, as well as two solar-specific products with higher rates but generous feed-in tariffs.

Everyday Rewards Variable

Origin Energy has partnered with Woolworths to offer its plan,Everyday Rewards. This electricity deal allows new Origin customers to earn 5,000 Everyday Rewards points, while exisiting Origin customers who switch to this offer will nab 2,500 points. An additional point can be earned for every dollar spent on energy bills, plus bonus points are awarded to customers who opt into Origin Zero – the retailer’s carbon offset scheme. Please note, Origin Zero comes at a small additional charge on bills. A $100 loyalty bill credit is also currently available on this offer for customers in NSW, QLD and SA. This credit will be awarded to customers on their first bill after July 1, 2023.

Go Variable

As the name suggests, Go is Origin’s flagship variable rate product. This deal is offered over a 12 month benefit period and comes with no lock-in contract or exit fees. Carbon neutral and GreenPower options are available. A $100 loyalty bill credit is also currently available on this offer for customers in NSW, QLD and SA. This credit will be awarded to customers on their first bill after July 1, 2023.

Home Support

The Home Support plan gives customers access to an Allianz Emergency Home Assistance membership for 12 months. This covers households for things such as burst pipes or blocked pipes.

Basic

This plan simply matches the Reference Price/VDO in each area, not offering any discounts and making it Origin’s most expensive product. It comes with no exit fees or lock-in contract.

What can you expect to pay with Origin Energy?

As an integrated power company and one of the largest retailers of electricity in Australia,Origin Energy uses its market power to offer its customers competitive electricity plans, prices and services. But how does Origin measure up against the competition? We’ve estimated bills across each state where Origin Energy sells residential electricity to give you some idea as to how much this provider might cost you. Check out our free comparison tool below for a specific quote in your area.

Origin Energy Prices NSW

In the table below, we show Origin Energy prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. This comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,512/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

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*价格假设一般3900 wh /年的能源使用万博ManBetX手机网站for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices will differ between distribution areas. April 2023.

Find out which retailer has thecheapest electricity prices in NSW.

Origin Energy Prices Victoria

In the table below, we show Origin Energy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. This comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,292/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

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^~Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Citipower network in Melbourne, but prices will differ between distribution areas. April 2023.

See whichenergy provider is cheapest in Victoria.

Origin Energy Prices QLD

In the table below, we show Origin Energy prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. This comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,620/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

← Mobile/tablet users, scroll sideways to view full table →

*Price assumes general energy usage of 4600Wh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Energex network in Brisbane, but prices will differ between distribution areas. April 2023.

Learn more about whichelectricity provider is cheapest in Queensland.

Origin Energy Prices SA

In the table below, we show Origin Energy prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. This comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,840/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

← Mobile/tablet users, scroll sideways to view full table →

*Price assumes general energy usage of 4000Wh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on SA Power network in Adelaide, but prices will differ between distribution areas. April 2023.

Find out which is thecheapest energy retailer in South Australia.

Origin Energy Solar

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Origin offers a full range of solar products. It has partnered up with leading manufacturers like Fronius, Trina and Tesla to help provide customers with a number of solar panels and inverters, with the option to add a Tesla Powerwall to complete your PV system. See our guide onOrigin Energy solarfor more information on what the retailer offers customers.

Origin Solar Plans

Origin currently has three solar-specific energy plans available to customers with solar panels; Solar Boost, Solar Boost Plus and Solar Lite Variable.

Solar Boost

This plan is designed for customers with solar panels. It includes a boosted02manbetx.com of 12c/kWh. It’s important to note that this plan comes with an export limit of 14/kWh per day, meaning households will receive the ‘boosted’ FiT rate for this daily amount only, which then reverts to a smaller FiT thereafter.

Solar Boost Plus

Much like the deal above, the Solar Boost Plus plan is catered to customers with solar panels. In this case, though, signing up is subject to a range of Origin T&Cs, such as having installed a solar system through the energy giant itself. In exchange, customers can expect a boosted feed-in tariff of between 14c/kWh and 20c/kWh depending on your state and the size system installed.

Solar Lite Variable

Customers with solar panels in NSW, QLD and SA also have the option to connect to Origin’s Solar Lite Variable plan which offers a smaller feed-in tariff in exchange for cheaper, variable usage and supply rates for 12 months. Customers can expect a FiT rate of 2c/kWh on Solar Lite Variable.

Origin Solar Feed-in Tariffs

Origin Energy offers a standard feed-in tariff of between 5c/kWh and 12c/kWh to households that export their solar power to the energy grid. But eligible customers can get even more for their solar power by signing up to Origin’s ‘Solar Boost’ or ‘Solar Boost Plus’, which include slightly higher FiTs of:

• NSW:5c-20c/kWh
• VIC:5c-20c/kWh
• QLD:5c-20c/kWh
• SA:5c-20c/kWh
• ACT:12c-20c/kWh

The Solar Lite Variable product offers a smaller FiT rate of 2c/kWh.

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Origin Energy Gas

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Origin Energy is one of Australia’s largest gas companies. It retailsnatural gasandLPGto homes and businesses to most of Australia, excluding the Northern Territory and Tasmania. It has four gas products on offer which largely mirror its electricity deals.

Everyday Rewards Gas

Everyday Rewards plan allows new Origin customers to bank an extra 5,000 Everyday Rewards points upon sign up, as well as receiving one point for every $1 paid on gas bills. Exisiting customers who switch to this offer will be eligible for 2,500 Everyday Rewards points. This plan comes with a 12-month benefit period.

Go Gas

The Go plan, much like its electricity counterpart, comes with variable rates for 12 months. It also comes with flexible payment options and has no exit fees or lock-in contracts.

Basic Gas

Basic (natural gas) is the retailer’s no-discount plan. It comes with no exit fees or lock in contract.

Contact Information & Billing Details

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如果你需要联系Origin Energy有关万博ManBetX手机网站product or service, you’ll find all the details below.

Origin Energy Contact Information

Depending on where you live and the service you are after, Origin Energy has multiple points of contact. Details are listed below:

• General enquiries (residential):13 24 61
• General enquiries (business):1300 661 544
• Moving house energy enquiries:13 66 83
• New meters & installation enquiries:1300 132 480
• Solar/heating/cooling enquiries:1300 791 468
• Hot water enquiries:1800 684 993
• LPG enquiries:13 35 74
• Postal address:GPO Box 1199, Adelaide SA 5001

Origin Energy Billing

As one of the largest energy companies in Australia, Origin is quite flexible with its payment options. Some of the ways Origin Energy customers can pay their bill include:

• Online:Head to the Origin Energy website to pay your bill. Please note, you will need your account number handy.
• BPay:Simply log on to your online bank account, choose Bpay, and type in the biller code and reference number on your bill.
• Direct Debit:You can set up Direct Debit using My Account or through the Origin app.
• App:Log in to the Origin App and pay your bill through here.
• In Person:Pay at the post office by cash, cheque or EFTPOS.
• Mail:Send a cheque and the payment slip off your bill and post it to the address on the slip.
• Centrepay:Nominate part of your Centrelink payment to go towards your energy bill through your online Centrelink account.

Online tools

Origin’s ‘My Account’ lets customers manage all their energy accounts and queries in the one spot. Among many of its features, customers can:

• View and pay bills
• Change payment options
• Renew or change plan
• Change property
• Update contact details
• Request usage data
• Receive energy efficiency tips

In addition to My Account, customers have access to theOrigin Energy app, which can be downloaded via Google Play and the Apple Store.

How do I read my Origin bill?

There is a dedicated page on how to read your bill found on Origin Energy’s website. Otherwise, you can find all the information you need by reading our guide onhow to read gas and electricity bills. We’ll run you through the basics on what fees, charges and details to look out for.

How do customers rate Origin Energy?

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Bundled energy and telco customers across Australia rated Origin Energy 5 out of 5 stars for overall satisfaction in our 2023 customer ratings report.

In our 2022 electricity customer ratings reports, households in New South Wales, Queensland and South Australia gave Origin Energy 4 out of 5 stars for overall satisfaction.

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About the author

As Canstar Blue’s Energy Specialist,Kelseigh Wrigleycovers the retail energy market, with a focus on electricity, gas and solar. She joined the team after completing a Bachelor of Journalism at theQueensland University of Technology, and has previously written for a variety of online publications, includingHunter and Bligh. You can follow Kelseigh onLinkedIn.

Learn more about Canstar Blue’s Editorial Team.

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Origin Energy FAQs

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